IS THERE A MINIMUM ORDER SIZE?

The minimum order for delivery is $350.00 + Delivery fee. Exceptions can be made depending of the season and venue location.

 

HOW DO I PLACE AN ORDER?

Fill in and submit the request a quote form located on the top and bottom of the website or call us for a quote or place an order. The Event Specialist will reply within 2 hours during business time (Mon-Fri, 10am-6pm). Please note that some large orders may takes longer to quote and will be responded by the end of the business day.

 

ARE YOU INSURED?

Yes, If you need a certificate of insurance (COI) please e-mail your building requirements at least 4 days before the event.

 

WHEN DO I NEED TO MAKE A RESERVATION?

We recommend to secure your equipment as soon as your event date and number of guests have been confirmed. For short notice, orders must be placed 3 business days in advance of the date of delivery or local pick-up.

 

CAN I MAKE CHANGES TO MY ORDER?​

All changes must be made at least 72 hours prior to delivery. Additions to your order are welcomed and are subject to availability. Deletions must be made at least 72 hours prior to delivery or a 50% restocking charge will be assessed. 

 

WHAT PAYMENT METHODS YOU ACCEPT?

We accept cash, check, Zelle and all major credit cards (VISA, MASTERCARD, AMEX, DISCOVER).

 

DO YOU REQUIRE DEPOSIT?

Yes, 50% deposit is required to secure your order. Final balance due two weeks before delivery.

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DELIVERY FEE?

There is no flat rate for delivery. Cost of delivery depends on any special needs, such as timed, date, same day's delivery and pickup, stairs and other contributing factors.

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WALK-INS AVAILABLE?

No, By Appointment only.

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